Privacy Policy

What we collect

Shoppers: account and contact details, delivery and billing addresses, orders, messages, reviews, support requests, cases, refunds and payment references supplied by the payment provider.

Sellers: account, identity, address, business, tax, bank, listing, inventory, fulfilment, payout and compliance information. Verification documents are restricted to authorized reviewers and providers.

Everyone: security and technical information such as device, browser, approximate location, sign-in activity, pages used and records needed to detect fraud and operate the service.

Bazaretti does not store raw card numbers or card security codes. Those are handled by the payment provider under its own privacy and security obligations.

Who controls your information

SELLERPRO INTERNATIONAL BUSINESS TECHNOLOGY HOLDINGS LIMITED, at Unit B53, 2/F, Kwai Shing Ind Bldg Phase 1, 36-40 Tai Lin Pai Road, Kwai Chung, N.T., Hong Kong, is the controller of personal information used to operate Bazaretti, except where an independent seller or service provider acts as a separate controller for its own lawful purposes. Privacy questions and rights requests can be sent to hello@bazaretti.com.

A seller independently controls customer information it receives to fulfil an order and must use it only for fulfilment, support, legal records and another purpose permitted by law. The seller must protect it and must not add customers to unrelated marketing lists without valid consent.

Where information comes from

We receive information directly from you, from your activity on Bazaretti, from sellers and customers involved in an order, and from providers supporting payments, identity checks, fraud prevention, delivery, communications and account security.

Where lawful, we may receive public business or product information, sanctions and compliance results, carrier events, payment risk signals and records you authorize an integration to provide. We do not ask for or collect passwords for other marketplaces.

Why we use it and our legal bases

To create accounts, process and deliver orders, operate buyer protection, process seller funds, verify users, prevent fraud, rank relevant and reliable listings, enforce rules, answer support requests, improve the service and meet accounting, tax and legal duties.

Depending on the activity and your location, we process information to perform our contract with you, comply with legal obligations, protect legitimate interests such as marketplace security and service improvement, establish or defend legal claims, protect vital interests, or act with consent where consent is required. You may withdraw consent for future processing without affecting earlier lawful use.

We do not sell your personal data.

Payments and financial information

The payment provider collects and processes full card or bank credentials. Bazaretti receives limited references such as payment status, provider transaction ID, card brand, last four digits, expiry display, fraud result, refund and chargeback status. We do not store full card numbers or card security codes.

For sellers, we and payout or verification providers process bank-account, account-holder, currency, tax and verification information needed to approve withdrawals, prevent fraud, meet financial rules and keep payment records.

Who sees it

A seller receives only the customer and order details reasonably needed to fulfil, support and document that order, and must not use them for unrelated marketing or disclose them improperly.

Payment, identity-verification, banking, hosting, email, security, analytics, delivery and professional service providers receive the minimum information needed for their role. Authorities or rights owners may receive information where lawfully required.

If ownership of all or part of the business changes, relevant information may be transferred under confidentiality and legal safeguards. We do not permit providers to use personal information for unrelated purposes merely because they process it for us.

Automated tools, fraud checks and ranking

Automated tools may assist with sign-in security, payment risk, duplicate or prohibited listings, imported listing quality, search relevance, review integrity, refund signals and account risk. These tools support—not replace—human review for significant escalated cases where practical or required by law.

Seller and product visibility may use listing relevance, completeness, price, inventory, verified-purchase reviews, fulfilment, tracking, cancellations, returns, cases and policy history. Bazaretti does not sell ranking position. Contact support if you believe an automated or ranking decision materially affecting you is based on incorrect information.

Compliance evidence and provider boundaries

Bazaretti is responsible for marketplace risk assessments, product reviews, investigations and enforcement records. Where necessary and lawful, those records may include business ownership/controller details, product documents, screening sources and results, decisions, reviewer details, communications and provider responses.

Our payment partner independently handles seller onboarding verification within its agreed service scope. It is not assumed to screen every buyer or conduct all marketplace monitoring. Other providers receive information only for their agreed roles and applicable legal duties.

Identity evidence and sensitive bank records are limited to authorised staff and providers who need them. Document analysis, registry checks, screening or biometric tools must have an appropriate lawful purpose and supported process before use. Automated results alone do not conclusively prove identity, authenticity or misconduct.

How long we keep it

Order, payment reference, invoice, dispute, fraud-prevention and verification records are kept for the period required by law, financial rules, legitimate claims and security needs, under an applicable retention schedule. The required period depends on the record, jurisdiction, contractual obligation and any investigation or legal hold; there is no universal period for every record. Other information is deleted or anonymized when no longer needed.

Your rights

Subject to local law, ask for access, correction, deletion, restriction, portability or an objection by writing to hello@bazaretti.com. We may need to confirm your identity and may retain records required for orders, fraud prevention, disputes or law.

You may also withdraw consent and complain to the privacy or data-protection authority available where you live. We ask that you contact us first so we can investigate and respond. Rights can be limited where fulfilling them would expose another person's data, undermine security, or conflict with legal duties or claims.

Children

Bazaretti is not directed to children who cannot legally consent to online services in their country. We do not knowingly create seller accounts for children. If you believe a child provided personal information without valid permission, contact us so we can investigate and remove it where required.

Security and international processing

We use access controls, restricted storage and service providers designed to protect information. No online system can promise absolute security; report suspected account misuse promptly.

Because Bazaretti is a global marketplace, information may be processed in countries different from yours. We use contractual and operational safeguards required for those transfers.

Updates and contact

We may update this policy as Bazaretti, the law or our providers change. Material changes are shown with a new effective date and communicated through the platform or account email where appropriate. Contact hello@bazaretti.com; controller: SELLERPRO INTERNATIONAL BUSINESS TECHNOLOGY HOLDINGS LIMITED, Unit B53, 2/F, Kwai Shing Ind Bldg Phase 1, 36-40 Tai Lin Pai Road, Kwai Chung, N.T., Hong Kong.