Seller Terms

Fees: free to open, pay only after a completed sale

There is no Bazaretti subscription, listing, advertising, warehouse, storage or FBA fee. You do not pay Bazaretti simply to open a shop, publish an eligible listing or appear in search.

Bazaretti deducts a service fee only from a completed sale. The order and wallet show the sale amount, refund or reserve activity, Bazaretti fee and seller amount. Unless required by law, the service fee is calculated on the order amount processed for the sold items.

The payment provider, card network, currency-conversion service, bank, tax authority or carrier may apply separate charges. Those are not Bazaretti subscription or advertising fees and may be deducted or charged as disclosed by the relevant provider.

Identity, business and bank verification

Complete the requested identity, address, business, tax and bank details truthfully. The bank-account holder must match the seller or registered business, unless we approve documented authority for another arrangement.

Bazaretti accepts registered business sellers only. Our payment partner independently decides identity and business verification through its approved onboarding process; Bazaretti does not substitute a staff decision for that result. Workspace access and ordinary publishing do not remove product-specific eligibility requirements. Restricted products must remain inactive while mandatory evidence is missing or unresolved. Withdrawals and payment-dependent actions require the applicable verified and activated capabilities, not merely submission or onboarding approval.

Product evidence and ongoing compliance

Bazaretti administers product eligibility and decides whether to approve, hold, restrict or reject a listing. Sellers must supply truthful product identity, model/SKU, manufacturer, supplier, origin, materials or ingredients, intended use, claims and destination markets, with batch or serial information where relevant.

A business registration, invoice or seller declaration does not replace a legally required product licence, permit, registration, test report or safety certificate. Evidence must match the actual product, holder, territory, conditions and validity period. Material discrepancies and uncertain mandatory requirements must be resolved before activation.

Report recalls, licence expiry, suspension or revocation, ownership or business changes, product/model/formulation changes, new destinations and regulatory inquiries promptly. Preserve sourcing and conformity records, cooperate with investigations, and stop affected sales where necessary. Product-compliance review does not grant or override our payment partner’s verification status.

Your business, taxes and legal compliance

You sell as an independent business and are not an employee, agent, franchisee or partner of Bazaretti. You are responsible for licences, registrations, product approvals, invoices, taxes, duties, consumer notices and records required where you operate, offer, export or deliver goods.

Provide accurate tax information when requested. Bazaretti or its payment provider may calculate, collect, withhold or report tax where law requires. Any amount withheld or remitted is reflected in available records where supported.

Do not transact with sanctioned people or destinations, evade export controls, falsify origin or customs value, or list products restricted in the customer's location. We may block countries, products, orders or payouts to comply with law or provider requirements.

Listings, imports and seller responsibility

You are responsible for every listing, including content imported from Amazon or another site. An import is not product approval: review seller eligibility, item details, claims and required licensing or safety evidence before publishing. Bazaretti determines marketplace eligibility separately from our payment partner’s onboarding decision. Titles, descriptions, specifications, brand, condition, variations, price, discounts, inventory, origin, safety information, delivery promise and photos must be accurate and current.

Use only content and images you own or are authorized to use. Do not copy protected content unlawfully, misuse another brand, make unsupported claims, hide defects, create duplicate listings to manipulate search, or advertise one product and ship another.

Your price must include all mandatory item charges disclosed by you and must not be misleading. Discount, list-price and deal claims must be genuine. Stock must reflect units available to fulfil, and unavailable items must be paused promptly.

Bazaretti listing IDs and seller SKUs

Bazaretti assigns each product a unique 10-character marketplace listing ID beginning with BAZ. This is a Bazaretti identifier, not an Amazon ASIN, and it must not be presented as an Amazon-issued identifier.

Maintain a unique seller SKU for each distinct product or variation. The SKU must match your inventory and fulfilment records. Do not reuse identifiers deceptively, alter a Bazaretti ID, attach an identifier to the wrong product, or use identifiers to imitate another seller.

Order acceptance, inventory and delivery

Accept only orders you can fulfil exactly as listed. Keep inventory accurate, pack safely, comply with export, import, customs and product rules, and dispatch within the stated time.

Add the real carrier and a valid tracking number within 72 hours where tracking is required. Tracking must belong to the customer's order and destination and must show genuine movement. False, recycled, unrelated or manipulated tracking is a serious violation.

Answer order and case messages professionally and within two business days. Preserve invoices, sourcing records, packing evidence and carrier acceptance records so a disputed order can be investigated.

Customer refunds, cases and chargebacks

Customers may report eligible order problems during the 30-day buyer-protection period. Respond with a solution or relevant evidence. If unresolved, our internal team reviews the complete order record and applies the published policy and applicable law.

You cannot refuse or block a refund approved by Bazaretti or required by the payment provider, card network or law. The refund, chargeback, return-shipping amount where applicable, and related provider costs may be deducted from pending, reserved, available or future seller funds.

Do not pressure a customer to close a case, withdraw a chargeback, change an honest review, pay outside Bazaretti or accept less than an approved remedy.

Order reserves and seller withdrawals

The order-level reserve begins when cleared customer funds are received from the payment provider, not merely when an order is placed. The wallet separates pending, reserved, eligible and paid amounts.

Provided the order has no open refund, chargeback, delivery, fraud, verification or policy issue, the seller's proceeds become eligible for withdrawal in three parts after the customer receives the order: 25% of the order value on day 45, another 25% on day 60 and the last 25% on day 75. Eligible proceeds accumulate and are sent to the seller's bank in one transfer on the 1st and the 15th of each month (US Pacific time), with no payouts on other days. Where law, contract and the actual funds arrangement permit, a risk alert may result in a protective hold. Risk-held funds do not release automatically: authorised staff must review the evidence and clear the hold. The reason, review criteria and outcome must be recorded; information may be limited where disclosure is prohibited.

A release date may be extended while an order or account issue is investigated. Withdrawals require an approved bank account and remain subject to payment-provider, banking, compliance and currency-processing times. An eligibility date is not a guarantee that a bank will post funds that day.

If a refund, chargeback, reversal, fee, tax adjustment or customer claim arises after funds become eligible or are paid, Bazaretti may apply the amount against reserved, available or future funds and may require repayment where the balance is insufficient. Account closure does not cancel this obligation.

Reviews, ranking and product eligibility

Bazaretti does not sell search position through paid advertising. Ranking and eligibility may consider listing relevance and completeness, price competitiveness, inventory reliability, verified-purchase ratings, review quality, valid tracking, on-time dispatch and delivery, cancellations, returns, refunds, cases, customer-service response and policy history.

Strong service and authentic positive reviews can improve visibility and eligibility. Repeated poor reviews, inaccurate listings, late or invalid tracking, avoidable cancellations, high defect or case rates, unresolved complaints and policy violations can reduce visibility, remove eligibility or pause a listing.

Do not manipulate search or reviews through duplicate listings, false orders, incentives tied to positive feedback, review exchanges, keyword abuse or coordinated activity. We may correct, exclude or investigate unreliable signals.

Enforcement, shutdown and appeals

Depending on seriousness, risk and history, we may issue guidance or a warning, request evidence or corrective action, remove or restrict a listing, reserve funds, cancel or refund affected orders, remove the verified badge, limit selling, temporarily suspend the shop, or permanently close the account. Serious safety, counterfeit, fraud, payment or legal risks may require immediate action without advance notice.

Open customer orders, refunds, chargebacks, legal duties and amounts owed survive a restriction or closure. We may retain necessary funds and records while those obligations are resolved.

A seller may appeal by writing to hello@bazaretti.com from the registered email. Identify the decision, explain why it was wrong, provide invoices, authorization, tracking, safety records or other evidence, and describe corrective action. A different team member reviews eligible appeals where practical; submitting an appeal does not automatically pause a safety or customer-protection measure.

Ending the relationship

You can request closure after open orders, cases, refunds, chargebacks and balances are resolved. Closure does not erase responsibilities for earlier sales.

Questions: hello@bazaretti.com. Operating entity: SELLERPRO INTERNATIONAL BUSINESS TECHNOLOGY HOLDINGS LIMITED, Unit B53, 2/F, Kwai Shing Ind Bldg Phase 1, 36-40 Tai Lin Pai Road, Kwai Chung, N.T., Hong Kong.

Platform licence, service changes and liability

Bazaretti gives you a limited, revocable, non-transferable right to use the seller tools for your business while your account complies with these terms. You may not copy the platform, bypass controls, access another seller's data, automate abusive traffic or reverse engineer protected parts of the service except where law permits.

We may change or discontinue features, integrations or supported destinations for legal, security or operational reasons. We do not guarantee sales volume, search position, uninterrupted availability or that an imported listing will be complete; you must review every listing before publication.

To the maximum extent permitted by law, Bazaretti is not liable for indirect or consequential loss, lost profit, lost data, business interruption, or acts of customers, carriers, banks, payment providers or other independent parties. Bazaretti's aggregate liability arising from the seller service is limited to the Bazaretti service fees paid by you during the six months before the event giving rise to the claim, except where law does not permit that limit.

Governing law, changes and disputes

These Seller Terms are governed by the laws of Hong Kong. The courts of Hong Kong have non-exclusive jurisdiction. Contact support first with the relevant account, order or decision reference so we can attempt resolution; either party may seek urgent protective relief where necessary.

We may update these terms for legal, provider, security or marketplace changes. Material changes apply from the stated effective date and are communicated through the seller platform or registered email where appropriate. Continuing to sell after that date means you accept the updated terms; obligations attached to earlier orders continue.

If one provision is unenforceable, the remainder continues. Failure to enforce a term is not a waiver. These terms, incorporated policies, order records and fee disclosures form the agreement between you and Bazaretti for selling on the platform.